Each time a patient misses an appointment without giving proper notice, another patient is prevented from receiving care. We reserve the right to charge for these occurrences. Your appointment represents time that is set aside for you. We make every attempt to accommodate our patients and provide a variety of appointment times. In order to achieve this exemplary customer service, we request your cooperation regarding our payment and cancellation policy. We require full payment before scheduling the following procedures:
If you must cancel or reschedule your appointment or you will be late, please notify us as far in advance as possible. We prefer 24 hours notice. Our goal is to see our patients when they want and need to be seen. You can help us accomplish this by taking your appointment time seriously and making a commitment to remember and keep it.
Appointment rescheduling or cancellations must be made 24 hours in advance to avoid a cancellation fee. If 24 hours notice is not given a charge of $25.00 per office visit, $50.00 per LEEP Cone, Colposcopy, or biopsy appointment, and $150 per Essure, Novasure, and Hospital Surgery will be assessed on your account.
Confirmation calls are made as a courtesy to each patient when possible. Our inability to contact you to confirm your appointment does not constitute an exemption from our cancellation policy.